Your privacy is our priority. This document transparently explains how bonus999 collects, uses, and protects your personal data at all times.
Quick Summary: bonus999 collects only the data needed to operate its services, protects it with bank-grade encryption, never sells it to third parties, and gives you full control over your own data.
This Privacy Policy ("Policy") is published by bonus999 and describes our practices for collecting, processing, storing, and protecting the personal data of users on our platform, including the bonus999.pro website and Android and iOS mobile apps.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and adhere to relevant international data protection standards. We take your privacy seriously — not merely as a legal obligation, but as a commitment we uphold with full responsibility to every bonus999 player.
By using the bonus999 platform, you agree to the collection and use of information as described in this Policy. If you disagree with any part of this Policy, please discontinue use of our platform.
Bonus999 only collects data that is genuinely necessary to provide a safe and fully functional service. Below are the types of data we collect and their purposes:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | KYC & age verification |
| Contact Information | Phone number, email address | Communication & account recovery |
| Financial Information | Bank account number, bank name | Deposit & withdrawal processing |
| Usage Data | Game logs, transaction history | Security & customer support |
| Technical Data | IP address, device type, browser | Security & fraud detection |
| Cookie Data | User preferences, login sessions | Better user experience |
The data we collect is used solely for the following purposes. We do not use your data for any purpose not stated here without first obtaining your explicit consent.
bonus999 does not use player data to build marketing profiles sold to advertisers. Your data has never been a "product" we trade in.
Bonus999 does not sell, rent, or commercialise your personal data to any third party. However, in certain circumstances, your data may be shared with the following parties on a strictly need-to-know basis:
Payment providers such as FPX, DuitNow, and card processors receive the transaction data needed to process your payments. Game providers receive your user ID and balance to manage game sessions. All these providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
We may be required to disclose certain data to government authorities or regulatory bodies when mandated by law, court order, or valid legal process. In such circumstances, we will notify you if permitted to do so.
Good to Know: bonus999 does not share player data with parent companies, subsidiaries, or affiliates for cross-marketing purposes without your explicit consent.
Protecting your data is not just an added feature at bonus999 — it is the foundation of trust that defines our relationship with every player. We continuously invest in security infrastructure to keep your data safe at all times.
Internal access to user data at bonus999 is restricted to staff who require it to perform their duties only (least privilege principle). All access is logged and monitored, and any unusual access automatically triggers an alert.
While we take all reasonable precautions, no system can be guaranteed 100% secure. If you suspect any suspicious activity on your account, contact bonus999 support immediately.
The bonus999 platform uses cookies and similar technologies to enhance your experience, enable essential platform functions, and help us understand how users interact with our services.
You can manage cookie preferences through your browser. However, disabling essential cookies may affect login functionality and platform security.
Under Malaysia's PDPA and bonus999's commitment to user privacy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Update or correct your personal data that is inaccurate or outdated.
Request deletion of your data subject to legal and contractual requirements.
Object to the processing of your data for specific purposes such as direct marketing.
Receive your data in a structured format for transfer to another service.
Request that we restrict how we process your data in certain situations.
To exercise any of the rights above, contact the bonus999 support team via live chat or email at [email protected]. We will process your request within 14 business days.
Bonus999 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
When the retention period expires or you request deletion (and no legal hold applies), your data will be securely deleted or anonymised so it can no longer be linked to you.
To deliver stable and fast services to Malaysian players, bonus999 uses cloud infrastructure distributed across multiple data centres in the Southeast Asia region. This means your data may be processed on servers located outside Malaysia.
Regardless of where data is processed, bonus999 ensures a level of protection equal to or exceeding the standards required by Malaysia's PDPA. All data transfers are safeguarded by strict confidentiality agreements and encryption in transit.
The bonus999 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we find that a child's data has been collected unintentionally, we will delete it immediately and close the associated account. If you have reason to believe that a child has registered a bonus999 account, please contact us immediately.
Bonus999 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or added platform features.
When there are material amendments — meaning changes that significantly affect how we use or protect your data — we will notify you via in-platform notification or email at least 14 days before the changes take effect.
Continued use of the bonus999 platform after the effective date of any amendment constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us:
Privacy is more than words in a document. Here's how we put it into practice every day for Malaysian players.
Every bit of data travelling between your device and bonus999 servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions.
Malaysia player data is stored on servers located in the Southeast Asia region to ensure low response times and compliance with local data policies.
The privacy management portal within your account lets you review, amend, or request deletion of your data at any time without needing to contact support.
Bonus999's policy is absolute — your personal data has never been and will never be sold, rented, or shared with advertisers or data brokers for any purpose.
Bonus999 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Our compliance team reviews policies regularly to ensure they remain up to date.
You can control the types of communications you receive from bonus999 — from promotional notifications to system updates — directly through your account settings.
Now you know how bonus999 protects your privacy. Register a free account today and enjoy over 1,000 games with complete peace of mind.